ORDERS
- Do you offer gift receipts?
- What if I need to change or cancel an order after I hit submit?
- How do I change an order that’s already been placed?
- How do I know if my order went through?
- Why haven’t I received an email regarding my order?
- Why were items cancelled off my order?
PAYMENTS
- How can I pay for my order?
- It looks like you charged me twice for my order.
- How do I use a promo code?
- What are the promo code terms?
- Where do I enter a Promo/Merchandise Code?
- Why isn’t my promo code working?
SHIPPING
- When will my order ship/ when will I receive my order?
- Do you ship internationally?
- Where does P.J. Salvage ship from?
- What Shipping carriers do you use?
- Do you ship to PO BOX/APO addresses?
- Why does UPS not recognize my tracking #?